Comprehensive Guide to Dumpster Rental FAQs

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Dumpster Specifications

Yes, your dumpster will have a hinged door that will swing open. The door of the dumpster sits at the back end of the truck.

No, our roll-off dumpster rentals do not include any type of cover or lid. We highly recommend using a tarp secured with bungee cords to cover the dumpster to help keep out unnecessary weight from precipitation and unwanted debris from nearby residents.

Materials – Weight, Extra Costs and Prohibited Items

The truck drives onto a scale at the disposal facility where an initial weight is recorded (gross weight). The truck then empties the contents of the dumpster. Next, the truck drives onto a second scale that records the weight of the truck and the empty dumpster (tare weight). The difference between the first and second weights (gross – tare) is the weight of the debris in the dumpster. The scales are regulated by state bureaus of weights and measures.

Mattresses, large/bulky electronic waste items, tires, and items containing freon may incur a per-item fee at the disposal facility. Any per-item fee(s) will be passed on to the customer.

Metal, Aerosol cans, Dirt, more than 100 lbs of concrete, Mattresses, Fluorescent tubes, flammable liquids, Animals, Paint (except completely dried), Hazardous waste, lead paint chips, White goods (Appliances), Herbicides & pesticides, Propane tanks, Asbestos, Industrial waste, Radioactive material, Lubricating/hydraulic oil, Railroad ties, batteries, Medical waste, Solvents, Chemicals, Televisions, Monitors, Tires, gasoline, etc., and other hazardous objects (yard debris is accepted but must be source-separated with no other materials inside). Nothing can be sticking out of the top of the roll-off dumpster.

Additional requirements may apply based on locality. Liability for appropriate waste remains with the customer. Whether you’re cleaning up after a big moving project or just clearing out space, we welcome your call (844-292-5865) or email (support@junk-rescue.com) with any specific questions or concerns.

Dumpster Access Features: Doors, Lids and Covers

The price of a dumpster rental includes a one-time delivery and removal for the selected roll off dumpster, a disposal weight allowance, and a stated rental period. All waste will be disposed of in a fully approved and licensed disposal facility.

Department of Transportation regulations limit the weight of any roll-off dumpster to approximately 15 tons. Certain materials such as concrete, dirt, brick, drywall, roofing shingles, tree trunks, etc. can be very heavy. If you’re moving and need to dispose of heavy materials, please review the applicable additional weight charges per the terms and conditions of your agreement before placing anything in your roll-off dumpster. Contact us at 844-292-5865 for guidance. Under no conditions should a roll-off dumpster be loaded above the fill line, even with light material.

Yes, if the weight of the materials in your dumpster exceeds the included weight quoted in your order confirmation, you will be charged for the additional weight at the specified tonnage rate. We are charged by weight at the disposal facility and we pass along this charge accordingly.

Property Considerations

Although driveway damage is unlikely, please be aware of the possibility of damage caused by the weight of the dumpster and the contents placed in the dumpster.

Watch the process of a dumpster delivery below, and find out our tips for keeping your driveway protected.

Dumpster permits are typically only required when placing a dumpster on public property such as a street, easement, or sidewalk.

Please contact your local township office or public works department to determine exact permit requirements for your specific situation. Permit requirements can vary within the same town based on placement specifics!

Ordering / Scheduling Your Dumpster Rental

We offer same day/next day delivery for dumpster rentals. We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time, so if a roll off dumpster is needed first thing in the morning, delivery should be scheduled for the day prior.

We accept all major credit / debit cards (Visa, Master Card, American Express, and Discover). Credit card payment over the phone.

Not necessary, no. As long as there is nothing blocking the area we are placing the dumpster you do not need to be onsite. For removal, the customer agrees to provide unobstructed access to the roll off dumpster on the scheduled pick-up day. If the roll off dumpster is inaccessible, you will be subject to a wasted trip charge.

If you need additional rental days, you must notify Junk Rescue 24 hours before the pickup date. Otherwise, you will be subject a $60 to $120 trip charge for turning away the driver on site. Furthermore, Junk Rescue cannot guarantee additional rental days will be available if given less than 24 hours notice.

You may cancel or change an order by calling us at 844-292-5865 or contacting us via email at support@junk-rescue.com. A trip fee of $60 to $120 may apply if the driver is already en route or turning away the driver onsite.

Once You’ve Ordered Your Dumpster Rental

Lift the chain out of the locking slot

Pull the lock pin from the arm handle

Pull out and up on the handle to release the hinges and open the door

If service (delivery, removal, switch out, dump & return, relocate, etc.) is scheduled but not performed due to a customer’s onsite or last-minute change request, a wasted trip fee of $100 to $200 (based on location) is typically charged. All service change requests must be made prior to the driver heading to your location in order to avoid wasted trip fees.

Please call us at 844-292-5865 if you need your dumpster emptied and returned to you. There will be repeat charge equal to the amount paid for your previous dumpster.

Our standard rental period is 7-14 days. Extended rental fees will apply when keeping your dumpster longer than the included rental period. The included rental period and applicable extended rental fee is always disclosed in our quotes. Be sure to ask about the included rental time and extended rental fees when pricing a dumpster rental!

If you want to modify the date your roll off dumpster rental is picked up, please call 844-292-5865.

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Hi, I'm Jake Still, Owner of Junk Rescue

"We believe that the success of our business depends on our ability to develop leaders who deliver superhuman client experiences."

Jake - Owner

See What Your Neighbors Are Saying About Us

Camille N.
Camille N.
15:19 24 Jan 26
I had an excellent experience with this junk rescue company. Jon and Devin were professional, punctual, and extremely respectful while removing furniture from my dad’s apartment. They worked efficiently, handled everything with care, and made what could have been a stressful situation very smooth and easy.What stood out most was their kindness and professionalism — they treated both the space and our family with genuine respect. I truly appreciate their hard work and would highly recommend this company, especially Jon and Devin, to anyone needing reliable and compassionate service.
Kathleen C.
Kathleen C.
19:24 23 Jan 26
Dakwan and Miguel did an excellent job!
Brendan N.
Brendan N.
16:38 23 Jan 26
Great service. Connor, Justin and Brian were speedy and showed up on time. Highly recommend!
Jennifer O.
Jennifer O.
16:00 23 Jan 26
I was able to get a same day pick up on a Saturday! The two guys that came were very helpful and polite. They had to get a 1970s refrigerator up 6 steps and into the truck. I also had a loaded pick up truck full of junk I needed removed, they cleared out every little item that was in there.
Tyler B.
Tyler B.
15:34 23 Jan 26
Great service provided by Jon, Miguel, and Da’kwan!
Prithi P.
Prithi P.
18:12 22 Jan 26
It took me less than 24 hours from searching up junk rescue on google to calling, getting an estimate and having my old furniture hauled away from the basement and garage for a reasonable price. The young gentlemen Justin and Dan who came to estimate and haul away the furniture were polite and cordial. Appreciate the timely and professional service.
Jennifer W.
Jennifer W.
16:46 22 Jan 26
Devin and Mikel arrived quickly and were professional
Marjorie M.
Marjorie M.
21:06 21 Jan 26
I could not have asked for more professional, well mannered, nice young men to do my job. They explained the services, were fast and neat. I would gladly recommend this company!
Donna I.
Donna I.
19:47 21 Jan 26
Devin and Mikel awesome work very happy! Professional and quick. Looking forward to seeing them again.
Johnny L.
Johnny L.
19:08 21 Jan 26
Justin and Jay did a great job friendly and good people
MaryLillian L.
MaryLillian L.
17:33 21 Jan 26
I called for a garage cleaning. They came in less than 24 hours. Fast work, efficient, polite and reasonable price. Highly recommended.
Joseph C.
Joseph C.
16:25 21 Jan 26
Jamal and Justin did a great job removing our treadmill. Will us Junk Rescue again!
Teena T.
Teena T.
19:21 20 Jan 26
Friendly, quick, and effective. Would hire again.
Terence M.
Terence M.
04:38 20 Jan 26
Excellent customer service, very courteous driver delivered on time and picked up on time. Absolutely will use junk rescue again.
Stephanie
Stephanie
00:48 20 Jan 26
they arrived exactly the time they said they would, they removed my couch with no problems a very good experience.
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